Wow, thank you all for your comments! This post certainly touched a hot button. The general consensus agreed with me in that the seller was out of line in her message. A couple of you even called it feedback or rating extortion. And all of you thought I was too nice!
I expected the seller’s response to include an apology, a mea culpa, or something. But I didn’t want this turn into WW3 and have it ruin my day any more. Here was my response:
I am also a seller so I know the importance of DSR ratings. Yes, I will leave the appropriate ratings.
“Appropriate” being the operative word since I had no intention of giving her a 5-star rating for description. I felt that leaving a 5-star for “item as described” would be misleading and felt uncomfortable doing that. So why did I? I have no idea – it was a spur of the moment thing. But I have to agree with you all – I was WAY too nice.
Since this seller is top-rated with over 6,500 transactions since 2008 – not an inexperienced seller – I have to believe she has used this strategy before. I don’t think I can change my rating, but at least I was able to provide a follow-up comment detailing the item not as described.
Thank you all for taking the time to leave a comment. I appreciate hearing from all of you! It was an eye opener.